You can get straight through to a real person to ask your question or book your repair, available from Monday to Friday, 8am to 6pm. If you have a question or need advice about a housing repair, you can talk to us instantly and upload pictures of your repair on webchat. Text us any time, and we will reply from 8am-6pm Mon-Fri excluding Bank Holidays. You can now report non-emergency repairs by texting 07360277909 in your preferred language. You’ll find it on the bottom right hand corner of your rent statement. The first time you report a repair, you will need your rent number.
The appointments you can book online are exactly the same as the appointments our call handlers can book. Reporting online is quick and easy with your Camden Account – you can report a repair 24 hours a day, seven days a week.
To help us do this, all non-emergency repairs now need to be reported online unless you are an enhanced tenant. We are receiving many more calls than we used to, and we want to make sure you can always get through to someone when it matters most. Our repairs team work hard to keep your council homes safe, warm and in good repair all year round. If your repair is an emergency and it is out of hours, call 020 7974 4444
0 kommentar(er)
